Including case studies from organisations such as Vodafone and Kyivstar, and step-by-step actions to improve company culture, this is a must-read report for all CEM executives in the European telecoms
Key takeaways you'll love, include:
Insights in to how you can embed customer-centricity into your company’s DNA
How to digitally transform your organisation to reduce costs and enhance customer satisfaction
Knowledge of how to break down silos to deliver seamless experiences that translate into long-term loyalty
Offered Free by: IQPC, Inc. See All Resources from: IQPC, Inc.